In our over 12 years of business, we’ve had a lot of questions about our trucking services. Whether you need air freight pickup & delivery, FTL or LTL line hauls, flatbed loads, Lowboy or Conestoga, or shipping container transport services, you may have questions on how our services align with your trucking needs, here are some helpful answers to our most frequently asked questions. If you still have questions, get in touch or give us a call at 773.770.4464.
We offer trucking and transport services in All 48 States.
Yes, Tesla Transport Inc. drivers are all properly licensed and insured. They have to pass a TSA background security check as well as obtain certification
We primarily run 53’ trailers, but also have some 48' for smaller loads.
If the freight is too tall or too wide to fit into a 53’ dry van, then a flatbed trailer is often a great option.
26 standard 40x48x48 inch pallets single stacked or 52 with these dimensions double stacked.
96 inches.
The exact weight is recommended and will ensure that the trailer is not loaded too heavy for safe travel and or be subject to regulatory fines.
We can haul loads that are a maximum of 10’ wide with permits
We primarily use straps to secure flatbed loads but also chains if needed.
Flatbed tarping is when the freight is covered with a heavy-duty tarp and strapped down to protect it from weather or damage. We do not provide this for our flatbed loads.
We run Day Cab Tractors that are either tandem axles with a maximum load capacity of 46,000 lbs. or 4 axles with a maximum load capacity of 61,000 lbs.
4 years old.
Packing depends on the product, but the best practice is to have it packaged and placed on a standard 40×48 inch pallet and shrink-wrapped for safe travels. This method will also make loading and unloading easier saving time and money.
Make sure that you have confirmed the pickup time, correct address, and have a packing slip of the contents that you are shipping.
Drivers are on tight schedules and having pickup times confirmed will help ensure that there won’t be extra fees for a driver’s wait time.
NO
If a shipment is shipped parcel (UPS, FedEx, USPS) you can often log onto their website and track your shipment with a tracking number. If it is being shipped by a carrier you can often find out the ETA of a shipment by calling the Dispatch Team of the carrier.
Same-day shipments can often be arranged depending on the distance. For longer distances, shipping by airplane is the only way to achieve this but it is usually more expensive. Talk to our team about your transportation needs.
A live load means that the driver will pick up a container and take it to a destination and wait until the container is loaded before transporting the container back to the rail or shipping line. A drop and pick means the driver will pick up a container and drop it at a destination for loading and come back and retrieve the container at a later time for delivery to the rail or shipping line.
Shipment is the active movement of the product throughout the logistics process. Freight is the actual product itself.
This can occur at times at the request of the customer and is called Transloading. A customer will incur added costs for the labor that is involved.
Most, but not all. Contact us to discuss your specific needs.
We can haul pretty much any freight that our equipment will legally allow us to haul safely. Talk with our shipping specialists for specifics.
We perform an immediate inquiry on receipts to and from the customer associated with the SKU(s) in question. This inquiry will often include discussions with the customer. For all customers, we have an agreed-upon SLA in place to protect both the warehouse and the owner of goods, which allows a very small variance discrepancy in which both parties understand and can recoup any financial loss when a loss occurs.
Rates are based on distance, weight, length, height, density, ease of handling, value, and liability from things like theft, damage, break-ability, and spoilage. Typically the lower the NMFC class number for your shipment the lower the freight charge will be.
No, we do not.
Yes, because of the equipment needed to keep the product frozen or refrigerated.
A fully loaded typical 53’ trailer with freight that has been palletized and single stacked can be unloaded in roughly 30 minutes. If the pallets are double stacked then it can take an hour. Freight that is not palletized and loosely packed can take 3-4 hours to unload depending on the weight, quantity, and ease of handling.
NO
Yes, we can deliver freight when it’s snowing. All of our trucks are equipped with traction devices so that we can make our deliveries when the weather changes.
Less than truckload (LTL) refers to shipping goods that don’t require an entire truck. We offer dedicated line hauls for LTL or we combine shipments to give you lower rates and faster delivery times.
A full truckload (FTL) refers to shipments that need an entire truck’s capacity. We can directly transport large shipments with our FTL services if your shipment is big enough to fill a trailer.
A full truckload is determined by both weight and volume.
It will require the customer to arrange a second truck to complete the load.
We guarantee within 24 hours, but typically we will provide a quote within 1 hour. Reach out for your quote!
Quotes can change with capacity, market changes, and the price of fuel.
Accessorial charges are services provided outside of our normal pickup and delivery. These can include inside delivery, waiting times, fuel surcharges, storage, etc.
Yes. Please contact our dispatch team to discuss your specific needs.